Privacy

What stays on your device

Builds saved in My builds, drafts, search choices and appearance settings are stored in this browser. They are not backed up online. A different browser, device or website address has separate saves.

Screenshot reading and build calculations run on your device. Choosing an image does not send its contents to us. Your browser downloads and may cache the files needed to read images and calculate builds.

What the hosting service receives

The hosting service receives ordinary network information needed to deliver and secure the website, such as your IP address, browser information, requested URLs and request times. Service dashboards can show traffic and errors. We have not added advertising or product-analytics scripts.

Hosting provider privacy policy

Sharing a build or contacting support

Sharing is your choice. An Abacus Hoops build image contains saved build information, including body settings, ratings and saved plans, so a recipient can reopen it. Anyone you send the image to can read that build data.

If you email support, the email service and support inbox receive your address, message and any attachments. We use these to respond and investigate the issue. Email correspondence can remain in the support mailbox; do not send passwords, payment details or other sensitive information.

Your choices

Save a build image before clearing website data or changing devices or addresses. Deleting a build moves it to Trash; clearing site data in your browser removes that browser’s local website records. Your own downloaded images and emails remain wherever you saved or sent them.

This version has no customer sign-in, payments, advertising or cloud build backup. This notice will be updated when the site’s data practices change. The revision date appears above.

Questions and support

Email support@abacushoops.com with questions, accessibility issues or a problem with a build. Include only the information you want to send; crop account names and personal details from screenshots.